Got a Question?
We're real collectors, so odds are we've been asked this before — here's what people usually want to know.
Do you authenticate cards and figures?
Yes. Every item we list is hand-picked and reviewed by us before it goes up for sale. We look closely at condition, packaging, and authenticity markers before anything makes it into the shop. If you ever have a question about a specific piece, reach out before you buy — we're happy to send extra photos or details.
How do you grade condition?
We describe condition in plain language rather than relying only on formal grading scales, so you know exactly what you're getting — things like whether a card has edge wear, whether a figure's box has shelf wear, or whether packaging is factory-sealed. If a formal grade (like PSA or CGC) is relevant to an item, we'll note that in the listing. When in doubt, check the photos closely, or ask us directly — we'd rather answer a question than have you guess.
Are your items new, vintage, or both?
Both. We carry a mix of vintage rarities and new releases across Pokémon, Star Wars, anime, Funko, and TMNT. Each listing notes whether an item is vintage or new, and whether it's factory-sealed or opened.
Do you sell reproductions or bootlegs?
No. Everything we sell is authentic. We're collectors ourselves, so we hold our own inventory to the same standard we'd want as buyers.
Do you ship internationally?
Right now we ship within the U.S. If you're outside the U.S. and interested in an item, contact us — we may be able to work something out depending on the item and destination.
How fast do you ship?
We're a small, real-collector-run shop (not a warehouse), so please allow a few business days for orders to be packed and shipped. If you need something by a specific date, let us know at checkout or by contacting us and we'll do our best to accommodate.
How do you package collectibles to keep them safe?
Carefully — that's the short answer. Cards are sleeved and top-loaded or bin-boxed depending on order size; figures and boxed items are padded and boxed to prevent shifting in transit. If a package arrives damaged, see our Shipping & Returns page for what to do next.
Can I ask about an item before I buy it?
Always. We'd genuinely rather answer questions upfront than have a customer unhappy after the fact. Reach out here any time.
Do you offer returns?
Due to the collectible and often delicate nature of what we sell, we don't accept returns — but we do stand behind our items if something goes wrong with your order. Full details are on our Shipping & Returns page.
Where can I see what you currently have in stock?
Our full shop is always up to date here. We also post recent finds and convention pickups on Instagram @toys.and.tacos.
Can I meet you in person?
Yes — we regularly set up on the Florida convention circuit, from Tampa to Fort Myers. Check our Events page for where we'll be next.
Still Have a Question?
We're happy to help. We typically respond within 48 hours (we do work full-time jobs!).